Data Protection
Privacy policy
At The Children's Society Essex Young People's Drug and Alcohol
Service (EYPDAS) we are committed to protecting your privacy. This
statement describes how Essex Young People's Drug and Alcohol
Service collects and uses information about people who visit our
website. If you have any queries about this statement please
contact The Data Protection Manager, The Children's Society, Block
A Floor 2 (A203), Tower Bridge Business Complex, 100 Clements Road,
London, SE16 4DG or email:
data-protection@childrenssociety.org.uk
We have divided this Privacy Policy into sections so you can
easily find the information that is relevant to you.
A: Visitors to our site - if you are interested
in our work and how you can help us.
B: People who use our services - for
practitioners as well as children and young people who need
advice.
C: General security and privacy provisions -
for everyone.
The terms of the Policy may change, so please check it from time
to time.
A. Visitors to our site
How do we collect information?
We will collect personal information from you when you
enquire about our activities through the secure enquiry form or
otherwise provide us with personal information. We may also receive
information about you from other people, for example from a friend
who wants to tell you about this website.
We also gather general information about the use of our website,
such as which pages are visited most frequently. We only use
anonymous information and statistics, which do not identify
individual visitors. This information helps us improve the services
and information we offer on our website. We may use service
providers to help us collect and analyse this information.
What personal information do we collect?
The types of personal information collected might include
name, email address and telephone number. Occasionally we may ask
you to fill in questionnaires or surveys whilst on our website. The
data collected by the questionnaire or survey will only be used for
the purpose stated on the website.
How do we use this information?
We will use your personal information that you give us to
answer your enquiries, and provide you with information you have
requested. Your personal information will not be used for any
purpose other than to get in touch with you to give you the
information you have requested.
B. People using our services
The Children's Society Essex Young People's Drug and Alcohol
Service offers a number of online services for children and young
people, and the practitioners who work with them, including:
- Enquiry services
- Online quizzes and questionnaires
- Submission of artwork, poetry and stories to the site
What information do we collect and how do we collect
it?
We will collect personal information about people who use our
secure enquiry service. This information may be provided by
children and young people themselves or (with their consent) by the
practitioners who work with them. The information could include the
name, date of birth, gender, address and telephone number of the
child or young person. It might also include sensitive information
relating to their religion, ethnicity, physical or mental health or
condition (including drug and alcohol use), criminal offences and
sentences.
How do we use this information?
We use the information about children and young people to answer
enquiries and provide advice and support. We use information about
practitioners to provide the services and advice they have asked
for.
If you use any of these online services, we will tell you more
about what will happen to your information when you sign up or make
an enquiry.
C. General security and privacy
provisions
Do we use 'Cookies'?
'Cookies' are small pieces of information sent by a web
server to a web browser, which enable the server to collect
information from the browser. Essentially it takes the form of a
small text file deposited on your computer's hard drive.
The Children's Society Essex Young People's Drug and Alcohol
Service uses cookies to ensure that you can interact with our web
sites successfully, to identify you when you visit our web sites
and to keep track of your browsing patterns. The use of cookies
does not give us access to the rest of your computer or to personal
information about you.
This website uses Google Analytics, a web analytics
service provided by Google, Inc. ("Google"). Google Analytics
uses "cookies", which are text files placed on your computer, to
help the website analyze how users use the site. The information
generated by the cookie about your use of the website (including
your IP address) will be transmitted to and stored by Google on
servers in the United States . Google will use this information for
the purpose of evaluating your use of the website, compiling
reports on website activity for website operators and providing
other services relating to website activity and internet
usage. Google may also transfer this information to third
parties where required to do so by law, or where such third parties
process the information on Google's behalf. Google will not
associate your IP address with any other data held by Google.
You may refuse the use of cookies by selecting the appropriate
settings on your browser, however please note that if you do this
you may not be able to use the full functionality of this
website. By using this website, you consent to the processing
of data about you by Google in the manner and for the purposes set
out above.
Information collected in this way is anonymous and does not
identify individual visitors. This information allows us to improve
our website and the services we provide. For more information about
Google Analytics, please see their privacy policy at
www.google.com/privacy
If you want to prevent our cookies being stored on your computer
in future, you may do so by referring to your internet browser's
instructions. You can do this by clicking on the "Help" menu.
Please note however that if you disable our cookies you may not be
able to access certain services or facilities on our sites and your
use of our sites may be restricted. Further information on deleting
or controlling cookies is available at www.AboutCookies.org
How do we protect personal information?
Information that you submit via the enquiry form on our
website is encrypted and stored on a secure server. However, the
transmission of information over the Internet is never 100% secure
so while we try to protect your personal information, we can't
guarantee the security of any information you submit to us via our
website.
We also take appropriate measures to ensure that the information
we receive is kept secure, accurate and up to date and kept only
for so long as is necessary for the purposes for which it is used.
Access to our secure servers is restricted to authorised staff.
Will we disclose the information we collect to other
organisations?
We will use your personal information to get in touch with
you to give you the information you have requested. We may also
need to disclose your information if required to do so by law -
please see our Confidentiality statement for a full
description of when we would have to do this.
Emergencies
We may need to disclose your information if required to do so by
law or in response to a court order or request from a law
enforcement agency.
In exceptional circumstances, where we think someone is at
serious risk of being harmed, we may contact the police or a local
authority safeguarding team.
Your consent
By providing us with your personal information you consent
to the collection and use of that information for the purposes and
in the manner described in this Privacy Policy.
Links
Our website may include links to websites run by other
organisations. The Children's Society is not responsible for the
privacy practices of other organisations' websites so you should
read their privacy policies carefully.
Right of access
You have the right to ask for a copy of the information we
hold about you (for which we may charge a small fee) and to have
any inaccuracies in your information corrected.
If you wish to exercise these rights, please contact:
The Data Protection Manager, The Children's Society, Block A
Floor 2 (A203), Tower Bridge Business Complex, 100 Clements Road,
London, SE16 4DG
Email: data-protection@childrenssociety.org.uk
Changes
We reserve the right to amend this privacy statement. The
latest version will be available on our website so please check
from time to time. By continuing to use the website you will be
deemed to have accepted any changes.
Last updated: February 2011
Confidentiality
Terms and Conditions